HOA & Architectural (ACC) Approvals

What the HOA is

Painted Tree's HOA is professionally managed by CCMC, a community management company. CCMC handles dues, statements, account setup, and the architectural review process.

A few things worth knowing as a new resident:

• Your HOA account ID arrives by mail after closing. You'll need it to set up your online account.
• Manage your account, view statements, and pay dues through the CCMC resident portal: vmsweb.ccmcnet.com. Payment options live at ccmcnet.com/payment-options.
• Dues are typically collected at closing first, then you'll get a standard balance/statement letter once that prepaid amount is used up. A balance letter is routine, not a sign of trouble.

When you need ACC approval

The ACC (Architectural Control Committee) reviews changes to your home. The rule neighbors repeat most often:

Anything on the outside of the home that's visible from the street will require HOA approval.

Things that commonly need approval before you build or install:

• Fences and fence modifications
• Trash-can pads and enclosures (see the rule below)
• Pools, patios, concrete extensions, and turf
• Pergolas, sheds, and other structures
• Exterior paint changes
• Major landscaping, flower beds, and edging
• Landscape and yard lighting
• Solar panels

How to submit an application

The recurring question is "what's the process for submitting a new architectural modification request?" Here's the short version:

1. Open the architectural modification request form through the resident portal at vmsweb.ccmcnet.com.
2. Describe your project clearly: what you're adding, dimensions, materials, and colors.
3. Attach supporting documents as needed: a simple site/plot sketch showing where the project sits relative to your fence and property lines, plus plans, drawings, or material details. A copy of your plat from your closing documents works well for site plans. Simple matching projects may need little more than a description.
4. Submit and wait for an acknowledgment email.

After you apply

• You'll typically get an acknowledgment in 1-2 days, then a decision.
• CCMC's general review window is up to 30 days, though many simpler requests come back faster.
• The committee will approve, deny, or request more information. Keep your written approval for your records.
• If denied, you can revise and resubmit, or ask the management office about the appeal process.

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For project-specific questions or to see how a neighbor's request went, ask in the HOA topic of the Painted Tree Telegram group.